Information Architecture

$200.00

Dates: March 7 - April 3

Credits: 1.5 CEUs or 15 PDHs

Information architecture (IA) is the practice of organizing content in an effective way, and it is a key aspect of your library website’s user experience. The UX designer Jared Spool famously said: “Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it.” The same applies for IA. When everything is in an order that makes sense to your users, the design becomes invisible, allowing your patrons to find what they need without having to think about the way your site is organized. Good IA can enable quick and easy searching and browsing of library websites, and support your users in finding what they need when they need it. Effective IA is both intentional and designed with your users in mind. In this four-week course, you will gain insight into the art & science of IA, the discipline of labeling and organizing online information for optimal usability and findability. In this course, you will learn principles and best practices for building an effective IA and explore the relationship between IA and web navigation. Finally, you will gain hands-on experience practicing user research to inform the development of a validated, user-focused navigation scheme for a library website. This course is intended for those who are new to information architecture.

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Course Information

Session

Credits

1.5 CEUs or 15 PDHs

Registration dates

We accept registrations through the first week of classes, unless enrollment is full, and unless the class was canceled before it started due to low enrollment.

Course Description

Information architecture (IA) is the practice of organizing content in an effective way, and it is a key aspect of your library website’s user experience. The UX designer Jared Spool famously said: “Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it.” The same applies for IA. When everything is in an order that makes sense to your users, the design becomes invisible, allowing your patrons to find what they need without having to think about the way your site is organized. Good IA can enable quick and easy searching and browsing of library websites, and support your users in finding what they need when they need it. Effective IA is both intentional and designed with your users in mind.

In this four-week course, you will gain insight into the art & science of IA, the discipline of labeling and organizing online information for optimal usability and findability. In this course, you will learn principles and best practices for building an effective IA and explore the relationship between IA and web navigation. Finally, you will gain hands-on experience practicing user research to inform the development of a validated, user-focused navigation scheme for a library website. This course is intended for those who are new to information architecture.

Lindsey E. Sprague

Lindsey E. SpragueLindsey E. Sprague is a Design Thinking Strategist at Duke Energy’s Innovation Center. She consults with teams to redesign processes and digital products to meet user needs, and conducts UX research including usability testing of the customer mobile app. She was previously the User Experience (UX) Librarian at the University of North Carolina at Charlotte’s J. Murrey Atkins Library. She received her Masters in Library and Information Science (MLIS) from the University of North Carolina at Greensboro’s School of Education. Sprague has taught visiting sessions on usability testing and design thinking in the liberal studies program at UNC Charlotte. She has presented conference talks and workshops on user research strategy and design thinking at ACRL (2019), Designing for Digital, The Library Collective, and the Charleston Conference.

How to Register

To enroll yourself or other participants in a class, use the “Register” button that follows the description of each course. If the “Register” button does not show up, try loading the page in a different web browser. Contact us if you have technical difficulties using our shopping cart system or would like to pay for an enrollment using another method. On the payment page in the shopping cart system, there is a place to add notes, such as the names and email addresses of participants you wish to enroll. We will contact you to request this information in response to your processed payment if you do not include it in the “notes” field. Prior to the start of the workshop, we will send participants their login instructions.

Payment Info

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Alternatively, if it is an institutional payment, we can arrange to invoice you. Contact us by email, and we can make arrangements to suit your institution's business processes.

Special Session

Please contact us to arrange a special session of this class for a group of seven or more, with a negotiable discount, or to be notified when it is next scheduled.

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