User Experience for Libraries

In this certificate program, you will have the opportunity to learn the fundamentals of user experience (UX) and how to apply user-centered strategies to library websites and beyond. Topics covered include the key concepts of UX design and how to employ them in your website projects, concepts in design thinking, the ins and outs of information architecture, writing for the web, concepts in universal design and accessibility, usability testing and other research methods, service design, and how to create a website content strategy. All together, these courses cover a breadth of topics that will equip you with the skills necessary to create, manage, and sustain library websites and other services that provide an excellent user experience.

The courses in the certificate grouping work as standalone courses as well, and need not be taken towards a certificate. For the certificate, the courses may be taken in any order; none have prerequisites. If you have previously taken any of the courses below and want them to count towards the certificate, let us know and we will maintain a record for you.

To earn the certificate, you must complete six of the following courses:

NameInstructorSessionPrice
Do-It-Yourself Usability Testing2020-09 (Sep)$175.00
UX & Digital Collections2020-11 (Nov)$175.00
Service Design: Towards a Holistic Assessment of Library ServicesN/A$175.00
User Experience Research and Design2020-10 (Oct)$175.00
Introduction to Web Traffic Assessment Using Google AnalyticsN/A$175.00
Web Accessibility: Techniques for Design and TestingN/A$175.00
Writing for the Web2020-10 (Oct)$175.00
Getting to Know Your Users through Interviews and Focus Groups2021-03 (Mar)$175.00
Developing a Website Content Strategy2020-11 (Nov)$175.00
Know Your User: Research Methods Beyond Usability TestingN/A$175.00
Working with Library Service Design ToolsN/A$175.00
Introduction to Design Thinking2020-08 (Aug)$175.00