Do-It-Yourself Usability Testing

$175.00

Credits: 1.5 CEUs or 15 PDHs

This four-week course will take a deep dive into practical DIY usability testing and empower you to collect valuable user feedback, even if you have zero budget for usability testing. In this course, you will learn how to use free tools to conduct a range of usability tests from start to finish. You will learn how to develop a research plan, identify and recruit good test participants, conduct in-person and remote testing on a range of device types (desktop, mobile, and tablet), record observations, analyze your findings, and present actionable recommendations. We will also examine strategies for moving from recommendation to action to create more usable online interfaces based on what you learn in usability tests. This course can be taken as one of six courses needed to earn our Certificate in User Experience (UX), but can be taken as a stand-alone course as well.

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Course Information

Session

Credits

1.5 CEUs or 15 PDHs

Course Description

This four-week course will take a deep dive into practical DIY usability testing and empower you to collect valuable user feedback, even if you have zero budget for usability testing. In this course, you will learn how to use free tools to conduct a range of usability tests from start to finish. You will learn how to develop a research plan, identify and recruit good test participants, conduct in-person and remote testing on a range of device types (desktop, mobile, and tablet), record observations, analyze your findings, and present actionable recommendations. We will also examine strategies for moving from recommendation to action to create more usable online interfaces based on what you learn in usability tests. This course can be taken as one of six courses needed to earn our Certificate in User Experience (UX), but can be taken as a stand-alone course as well.

Learning Objectives:
– Understand the benefits of usability testing techniques
– Design a usability test plan including tasks that are relevant to users and your organization
– Identify and recruit the right test participants
– Understand how to set up and run usability tests in person or remotely for a range of device types and screen sizes
– Record useful observations
– Analyze and present persuasive findings

Lindsey E. Sprague

Lindsey E. SpragueLindsey E. Sprague is a Design Thinking Strategist at Duke Energy’s Innovation Center. She consults with teams to redesign processes and digital products to meet user needs, and conducts UX research including usability testing of the customer mobile app. She was previously the User Experience (UX) Librarian at the University of North Carolina at Charlotte’s J. Murrey Atkins Library. She received her Masters in Library and Information Science (MLIS) from the University of North Carolina at Greensboro’s School of Education. Sprague has taught visiting sessions on usability testing and design thinking in the liberal studies program at UNC Charlotte. She has presented conference talks and workshops on user research strategy and design thinking at ACRL (2019), Designing for Digital, The Library Collective, and the Charleston Conference.

Special Session

Please contact us to arrange a special session of this class for a group of seven or more, with a negotiable discount, or to be notified when it is next scheduled.

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