Course Information
Session |
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Credits | 1.5 CEUs or 15 PDHs |
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Registration dates | We accept registrations through the first week of classes, unless enrollment is full, and unless the class was canceled before it started due to low enrollment. |
$250.00
Dates: May 6 - June 2Credits: 1.5 CEUs or 15 PDHs
Usability testing is a crucial component of user-centered design. It allows you to gain valuable insights into how patrons interact with library websites and applications — where are they encountering confusion, frustration, or delight? This course empowers librarians with the knowledge and skills to conduct effective, low-overhead usability testing by leveraging free tools. We’ll cover user research basics, best practices for designing and facilitating a usability study, practical logistical considerations, and how to interpret and communicate results. After taking this course, you’ll be ready to conduct a usability study with real users at your library.
Learning objectives:
Session |
---|
Credits | 1.5 CEUs or 15 PDHs |
---|---|
Registration dates | We accept registrations through the first week of classes, unless enrollment is full, and unless the class was canceled before it started due to low enrollment. |
Usability testing is a crucial component of user-centered design. It allows you to gain valuable insights into how patrons interact with library websites and applications — where are they encountering confusion, frustration, or delight? This course empowers librarians with the knowledge and skills to conduct effective, low-overhead usability testing by leveraging free tools. We’ll cover user research basics, best practices for designing and facilitating a usability study, practical logistical considerations, and how to interpret and communicate results. After taking this course, you’ll be ready to conduct a usability study with real users at your library.
Learning objectives:
Robin Camille Davis is the Associate Head of User Experience at NC State University Libraries, where she conducts user research, coordinates content strategy, and advocates for accessible practices. She regularly presents her work at library science, humanities, and technology conferences. She earned her MA in Computational Linguistics from the Graduate Center at CUNY in 2016 and her MLIS in 2012 from the University of Illinois Urbana-Champaign, where she was a Data Curation for the Humanities Fellow. In 2022, she was honored with a Movers & Shakers award from Library Journal. She is an avid fan of the New York Times crossword and lives in Raleigh with her husband and young son.
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