Course Information
| Session |
|---|
| Credits | 1.5 CEUs or 15 PDHs |
|---|---|
| Registration dates | We accept registrations through the first week of classes, unless enrollment is full, and unless the class was canceled before it started due to low enrollment. |
Do-It-Yourself Usability Testing
$250.00
Dates: February 3 - March 2Credits: 1.5 CEUs or 15 PDHs
Usability testing is a crucial component of user-centered design. It enables you to gain valuable insights into how patrons interact with library websites and applications—where are they encountering confusion, frustration, or delight? This course equips librarians with the knowledge and skills to conduct effective, low-overhead usability testing with free tools.
We’ll cover user research basics, best practices for designing and facilitating a usability study, practical logistical considerations, and how to interpret and communicate results. As part of this course, you’ll conduct two usability testing sessions on your own, and you’ll get valuable feedback from your classmates and instructor. After taking this course, you’ll be ready to conduct a usability study with real users at your library.
This course can be taken as one of six courses needed to earn our Certificate in User Experience (UX), but can be taken as a standalone course as well.
Course Description
Usability testing is a crucial component of user-centered design. It enables you to gain valuable insights into how patrons interact with library websites and applications—where are they encountering confusion, frustration, or delight? This course equips librarians with the knowledge and skills to conduct effective, low-overhead usability testing with free tools.
We’ll cover user research basics, best practices for designing and facilitating a usability study, practical logistical considerations, and how to interpret and communicate results. As part of this course, you’ll conduct two usability testing sessions on your own, and you’ll get valuable feedback from your classmates and instructor. After taking this course, you’ll be ready to conduct a usability study with real users at your library.
This course can be taken as one of six courses needed to earn our Certificate in User Experience (UX), but can be taken as a standalone course as well.
Robin Camille Davis
Robin Camille Davis is the Associate Head of User Experience at NC State University Libraries, where she conducts user research, coordinates content strategy, and advocates for accessible practices. She regularly presents her work at library science, humanities, and technology conferences. She earned her MA in Computational Linguistics from the Graduate Center at CUNY in 2016 and her MLIS in 2012 from the University of Illinois Urbana-Champaign, where she was a Data Curation for the Humanities Fellow. In 2022, she was honored with a Movers & Shakers award from Library Journal. She is an avid fan of the New York Times crossword and lives in Raleigh with her husband and young son.
How to Register
To enroll yourself or other participants in a class, use the “Register” button that follows the description of each course. If the “Register” button does not show up, try loading the page in a different web browser. Contact us if you have technical difficulties using our shopping cart system or would like to pay for an enrollment using another method. On the payment page in the shopping cart system, there is a place to add notes, such as the names and email addresses of participants you wish to enroll. We will contact you to request this information in response to your processed payment if you do not include it in the “notes” field. Prior to the start of the workshop, we will send participants their login instructions.Payment Info
Our shopping cart system allows you to pay with a credit card, or with PayPal.Alternatively, if it is an institutional payment, we can arrange to invoice you. Contact us by email, and we can make arrangements to suit your institution's business processes.
Reviews
There are no reviews yet.