Course Information
Session |
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Credits | 1.5 CEUs or 15 PDHs |
---|---|
Registration dates | We accept registrations through the first week of classes, unless enrollment is full, and unless the class was canceled before it started due to low enrollment. |
$250.00
Dates: September 1 - September 28Credits: 1.5 CEUs or 15 PDHs
Unattended youth and teens in the library can present both challenges and opportunities. This four-week asynchronous course will guide library staff through proactive strategies to engage young patrons, build positive relationships, and create a welcoming and supportive environment. Participants will explore ways to address disruptive behavior with empathy, foster meaningful connections, and implement policies that balance community needs and accountability. Through real-world examples, expert insights, and practical tools, this course will empower libraries to transform rowdy moments into opportunities for connection and community building.
Session |
---|
Credits | 1.5 CEUs or 15 PDHs |
---|---|
Registration dates | We accept registrations through the first week of classes, unless enrollment is full, and unless the class was canceled before it started due to low enrollment. |
Unattended youth and teens in the library can present both challenges and opportunities. This four-week asynchronous course will guide library staff through proactive strategies to engage young patrons, build positive relationships, and create a welcoming and supportive environment. Participants will explore ways to address disruptive behavior with empathy, foster meaningful connections, and implement policies that balance community needs and accountability. Through real-world examples, expert insights, and practical tools, this course will empower libraries to transform rowdy moments into opportunities for connection and community building.
Born in the East End Community of Newport News, VA, David Duck is dedicated to serving youth and families. With a B.A. from the University of Virginia, and an M.S. from Frostburg State University (concentrating in Youth Development and Organizational Management), David shares his passion for engaging families through quality programming, evidence-based practices, and an overall understanding and connection to youth/family needs. Starting his career in Newport News, David has lead youth development and community engagement efforts (with focuses on outreach, mentoring, tutoring, leadership, recreation, education, parenting, wraparound case management, neighborhood development and volunteerism) in Norfolk, Chester/Chesterfield, Colonial Heights, and Hanover before returning home to Newport News.
Tiffany Duck is a consultant and owner of LitDext LLC, a literacy and information services company. She has thirteen years of experience as a public library manager in various types of library systems. As an Executive Team member, she built long-lasting relationships with community ambassadors and partners, and helped to develop spaces that reflected community needs. She facilitated many innovative and diverse initiatives that expanded the libraries’ reach into the community. Tiffany is an adjunct instructor in the Library and Information Science programs at UNCG and the University of Alabama.
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