Show Them, Grow Them: Engaging Unsupervised Youth & Teens in Your Library

$250.00

Dates: September 1 - September 28

Credits: 1.5 CEUs or 15 PDHs

Unattended youth and teens in the library can present both challenges and opportunities. This four-week asynchronous course will guide library staff through proactive strategies to engage young patrons, build positive relationships, and create a welcoming and supportive environment. Participants will explore ways to address disruptive behavior with empathy, foster meaningful connections, and implement policies that balance community needs and accountability. Through real-world examples, expert insights, and practical tools, this course will empower libraries to transform rowdy moments into opportunities for connection and community building.

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Course Information

Session

Credits

1.5 CEUs or 15 PDHs

Registration dates

We accept registrations through the first week of classes, unless enrollment is full, and unless the class was canceled before it started due to low enrollment.

Course Description

Unattended youth and teens in the library can present both challenges and opportunities. This four-week asynchronous course will guide library staff through proactive strategies to engage young patrons, build positive relationships, and create a welcoming and supportive environment. Participants will explore ways to address disruptive behavior with empathy, foster meaningful connections, and implement policies that balance community needs and accountability. Through real-world examples, expert insights, and practical tools, this course will empower libraries to transform rowdy moments into opportunities for connection and community building.

David Duck

Born in the East End Community of Newport News, VA, David Duck is dedicated to serving youth and families. With a B.A. from the University of Virginia, and an M.S. from Frostburg State University (concentrating in Youth Development and Organizational Management), David shares his passion for engaging families through quality programming, evidence-based practices, and an overall understanding and connection to youth/family needs. Starting his career in Newport News, David has lead youth development and community engagement efforts (with focuses on outreach, mentoring, tutoring, leadership, recreation, education, parenting, wraparound case management, neighborhood development and volunteerism) in Norfolk, Chester/Chesterfield, Colonial Heights, and Hanover before returning home to Newport News.

Tiffany Duck

Tiffany Duck is a consultant and owner of LitDext LLC, a literacy and information services company. She has thirteen years of experience as a public library manager in various types of library systems. As an Executive Team member, she built long-lasting relationships with community ambassadors and partners, and helped to develop spaces that reflected community needs. She facilitated many innovative and diverse initiatives that expanded the libraries’ reach into the community. Tiffany is an adjunct instructor in the Library and Information Science programs at UNCG and the University of Alabama.

How to Register

To enroll yourself or other participants in a class, use the “Register” button that follows the description of each course. If the “Register” button does not show up, try loading the page in a different web browser. Contact us if you have technical difficulties using our shopping cart system or would like to pay for an enrollment using another method. On the payment page in the shopping cart system, there is a place to add notes, such as the names and email addresses of participants you wish to enroll. We will contact you to request this information in response to your processed payment if you do not include it in the “notes” field. Prior to the start of the workshop, we will send participants their login instructions.

Payment Info

Our shopping cart system allows you to pay with a credit card or with PayPal.

Alternatively, if it is an institutional payment, we can arrange to invoice you. Contact us by email, and we can make arrangements to suit your institution's business processes.

Special Session

Please contact us to arrange a special session of this class for a group of seven or more, with a negotiable discount, or to be notified when it is next scheduled.

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