Course Information
| Session |
|---|
| Credits | 1.5 CEUs or 15 PDHs |
|---|---|
| Registration dates | We accept registrations through the first week of classes, unless enrollment is full, and unless the class was canceled before it started due to low enrollment. |
Do-It-Yourself Usability Testing
$200.00
Credits: 1.5 CEUs or 15 PDHs
This four-week course will take a deep dive into practical DIY usability testing and empower you to collect valuable user feedback, even if you have zero budget for usability testing. In this course, you will learn how to use free tools to conduct a range of usability tests from start to finish. You will learn how to develop a research plan, identify and recruit good test participants, conduct in-person and remote testing on a range of device types (desktop, mobile, and tablet), record observations, analyze your findings, and present actionable recommendations. We will also examine strategies for moving from recommendation to action to create more usable online interfaces based on what you learn in usability tests. This course can be taken as one of six courses needed to earn our Certificate in User Experience (UX), but can be taken as a stand-alone course as well.
Course Description
This four-week course will take a deep dive into practical DIY usability testing and empower you to collect valuable user feedback, even if you have zero budget for usability testing. In this course, you will learn how to use free tools to conduct a range of usability tests from start to finish. You will learn how to develop a research plan, identify and recruit good test participants, conduct in-person and remote testing on a range of device types (desktop, mobile, and tablet), record observations, analyze your findings, and present actionable recommendations. We will also examine strategies for moving from recommendation to action to create more usable online interfaces based on what you learn in usability tests. This course can be taken as one of six courses needed to earn our Certificate in User Experience (UX), but can be taken as a stand-alone course as well.
Learning Objectives:
– Understand the benefits of usability testing techniques
– Design a usability test plan including tasks that are relevant to users and your organization
– Identify and recruit the right test participants
– Understand how to set up and run usability tests in person or remotely for a range of device types and screen sizes
– Record useful observations
– Analyze and present persuasive findings
Lindsey E. Sprague
Lindsey E. Sprague is a Design Thinking Strategist at Duke Energy’s Innovation Center. She consults with teams to redesign processes and digital products to meet user needs, and conducts UX research including usability testing of the customer mobile app. She was previously the User Experience (UX) Librarian at the University of North Carolina at Charlotte’s J. Murrey Atkins Library. She received her Masters in Library and Information Science (MLIS) from the University of North Carolina at Greensboro’s School of Education. Sprague has taught visiting sessions on usability testing and design thinking in the liberal studies program at UNC Charlotte. She has presented conference talks and workshops on user research strategy and design thinking at ACRL (2019), Designing for Digital, The Library Collective, and the Charleston Conference.
How to Register
To enroll yourself or other participants in a class, use the “Register” button that follows the description of each course. If the “Register” button does not show up, try loading the page in a different web browser. Contact us if you have technical difficulties using our shopping cart system or would like to pay for an enrollment using another method. On the payment page in the shopping cart system, there is a place to add notes, such as the names and email addresses of participants you wish to enroll. We will contact you to request this information in response to your processed payment if you do not include it in the “notes” field. Prior to the start of the workshop, we will send participants their login instructions.Payment Info
Our shopping cart system allows you to pay with a credit card, or with PayPal.Alternatively, if it is an institutional payment, we can arrange to invoice you. Contact us by email, and we can make arrangements to suit your institution's business processes.
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