Course Information
| Session |
|---|
| Credits | 2.25 CEUs or 22.5 PDHs |
|---|---|
| Registration dates | We accept registrations through the first week of classes, unless enrollment is full, and unless the class was canceled before it started due to low enrollment. |
LSSC Required Competencies: Communication and Teamwork
$375.00
Dates: June 1 - July 12Credits: 2.25 CEUs or 22.5 PDHs
A six week online course about Communication and Teamwork, designed as to meet the requirements of the Library Support Staff Certification. The course covers introductory information on professional communication and teamwork specifically to libraries, including mediums for communication, verbal and non-verbal skills, conflict management, customer service, receiving and providing feedback, effectively delivering presentations, and constructively working on a team.
Course Description
A six week online course about Communication and Teamwork, designed as to meet the requirements of the Library Support Staff Certification. The course covers introductory information on professional communication and teamwork specifically to libraries, including mediums for communication, verbal and non-verbal skills, conflict management, customer service, receiving and providing feedback, effectively delivering presentations, and constructively working on a team. Students will complete an assignment each week that requires identifying, selecting, and evaluating communication behaviors. At the end of the course, students will have a completed portfolio that demonstrates their knowledge and practical skills of effective communication and teamwork.
Colleen Sanders
Colleen Sanders, MLS, M.Ed., is a librarian, instructional designer, faculty developer, and open education practitioner. She works at the intersection of people, information, technology, and learning. She has served as a faculty librarian at multiple institutions in Oregon and Washington. Currently, she supports faculty in academic and technical fields to combine information access with learner-centered design. Her goal is to engage adult learners through active learning that develops relevant, authentic, and transferable skills. She is a graduate of the Creative Commons Certificate program and the Open Education Network’s Certificate in Open Pedagogy. Her work advocating for OER policy amidst commercial textbook affordability programs earned her an OER Champion award from Open Oregon Educational Resources. She has served on multiple large-scale OER publishing projects in Oregon and Washington, first as an OER Development Consultant on the Targeted Pathways Open Curriculum project, then as an Instructional Designer, OER & Copyright Specialist, and Pressbooks Migration Lead for Washington's Open ProfTech project. She hopes to empower library and information workers in all capacities to integrate diverse skillsets into their careers to serve critical informational practices.
How to Register
To enroll yourself or other participants in a class, use the “Register” button that follows the description of each course. If the “Register” button does not show up, try loading the page in a different web browser. Contact us if you have technical difficulties using our shopping cart system or would like to pay for an enrollment using another method. On the payment page in the shopping cart system, there is a place to add notes, such as the names and email addresses of participants you wish to enroll. We will contact you to request this information in response to your processed payment if you do not include it in the “notes” field. Prior to the start of the workshop, we will send participants their login instructions.Payment Info
Our shopping cart system allows you to pay with a credit card or with PayPal.Alternatively, if it is an institutional payment, we can arrange to invoice you. Contact us by email, and we can make arrangements to suit your institution's business processes.
Janet Davis –
Really enjoyed this class. My staff even asked, “What are you doing differently?” We like the way you are asking for our ideas and plans. She provided so many different ways to communicate your ideas, plans, and work with not only your staff, but patrons as well.