Chelsea Jordan-Makely is a library director in a small, rural community in western Massachusetts, and a vocal practitioner of critical librarianship. She has worked in public, academic, state, and special libraries in four countries, and has served on the PLA’s Digital Literacy Committee since 2016. She is also a Co-Lead for the American Library Association’s Library Services to the Justice Involved (LSJI) interest group. Chelsea’s study of libraries as bureaucracies challenges dominant notions about bureaucracy, as well as the status quo of libraries as impersonal, undertheorized workspaces. Chelsea balances librarianship with leisure reading, riding bikes, gardening, and quality time with friends and family.