Emotional Intelligence for Librarians

$200.00

Dates: December 5 - January 8

Credits: 1.5 CEUs or 15 PDHs

In this four-week course, we will discuss emotional intelligence (EI) - the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships effectively within your library. Theories about developing emotionally intelligent staff through training, mentoring, and succession planning are discussed specifically in relation to librarianship. The theories and discussed philosophies and practices of EI will encompass and blend new concepts into existing and widely valued library literature with theorists from within the business sector. The December 2022 session will include a one week break to allow for the winter holidays.

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Course Information

Session

Credits

1.5 CEUs or 15 PDHs

Registration dates

We accept registrations through the first week of classes, unless enrollment is full, and unless the class was canceled before it started due to low enrollment.

Course Description

In this four-week course, we will discuss emotional intelligence (EI) – the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships effectively within your library. Theories about developing emotionally intelligent staff through training, mentoring, and succession planning are discussed specifically in relation to librarianship. The theories and discussed philosophies and practices of EI will encompass and blend new concepts into existing and widely valued library literature with theorists from within the business sector.

Topics include staff selection, developing skills and competencies, benefits and rewards, and managing change. In the staff selection segment, we will discuss the hiring process, from writing the job description to posting, interviewing, and hiring. As manager with proficiency in EI, you will learn to develop both soft and technical skills in your employees, introducing theory and practicalities of defining and developing core competencies in your staff. Because the process of creating an emotionally intelligent organization seems daunting, we will outline what benefits EI brings so that we have end goals in mind. Finally, the challenges of change management are discussed.

Debra Lucas

Debra Lucas has been the Head of Library Services at D’Youville College in Buffalo, NY, since 2002.  She has been an online instructor in Library Studies since 2012, working for organizations such as Library Juice Academy, Simmons College, and RUSA. She routinely guest lectures in the field of librarianship and research (2007-). She graduated from the Western New York Library Resources Council Leadership Institute (2006-2007) and was a Leadership Institute Graduation Keynote Speaker (2009).   She was awarded a Sabbatical in 2014, a Fellowship Award in 2015-2016, and was then promoted to full-librarian in 2016. She also serves as Faculty Senate Parliamentarian. Lucas is the author of Marketing the 21st Century Library: The Time is Now, (2015) as well as an author of numerous articles in book chapters in a variety of library science journals and publications. 

How to Register

To enroll yourself or other participants in a class, use the “Register” button that follows the description of each course. If the “Register” button does not show up, try loading the page in a different web browser. Contact us if you have technical difficulties using our shopping cart system or would like to pay for an enrollment using another method. On the payment page in the shopping cart system, there is a place to add notes, such as the names and email addresses of participants you wish to enroll. We will contact you to request this information in response to your processed payment if you do not include it in the “notes” field. Prior to the start of the workshop, we will send participants their login instructions.

Payment Info

Our shopping cart system allows you to pay with a credit card or with PayPal/.

Alternatively, if it is an institutional payment, we can arrange to invoice you. Contact us by email, and we can make arrangements to suit your institution's business processes.

Special Session

Please contact us to arrange a special session of this class for a group of seven or more, with a negotiable discount, or to be notified when it is next scheduled.

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