Eric Ackermann

Eric Ackermann

Eric Ackermann is Associate Professor, Head of Reference Services and Library Assessment at Radford University in Radford, VA. Eric received his BA and MA in History from the University of Alabama in Birmingham, and his MSIS from the University of Tennessee-Knoxville. As the assessment librarian he coordinates the library level assessment projects for the university assessment office and for internal use. Since 2005 Eric has administered the LibQUAL+ service quality survey five times and participated in piloting the LibQUAL+ Lite and Triads protocols. He is currently collaborating with his librarian colleagues to create a library-wide culture of assessment, while editing an Assessment in Action casebook for ACRL.

NameInstructorSessionPrice
Crash Course in Assessing Library Instruction, N/A$175.00