Library Juice Academy

Online Professional Development for Librarians

Observational Assessment Techniques for the One-Shot Instruction Session

Instructors: Candice Benjes-Small and Eric Ackermann

Dates: Not currently scheduled

Credits: 1.5 CEUs or 15 PDHs

Price: $175

You know what you’re teaching, but are your students learning? In this course, you will learn about observational assessment techniques, which bring together qualitative and quantitative data as well as self-reflection to help you determine whether your one-shot sessions are successful. Observational assessment can be used for formative (how am I doing) as well as summative (how did I do) purposes, and can be employed by a solo librarian looking to evaluate her teaching as well as by larger groups of librarians evaluating a wider information literacy program. It’s flexible, cheap, and actionable- what’s not to love?

  • Week 1: What should I assess using observational assessment?
  • Week 2: How do I create an effective observational assessment exercise?
  • Week 3: How do I analyze the data from the exercise?
  • Week 4: What do I do with the data?

This course can be taken as one of the courses in our eight-course Certificate in Library Instruction, but can be taken as a stand-alone course as well.

Candice Benjes-Small

Candice Benjes-Small is Head of Research at William & Mary Libraries. She sits on the university’s Assessment Steering Committee, and has worked on numerous instruction assessment projects, culminating in articles in Reference Services Review and Academic Exchange Quarterly, and presentations at ACRL and LOEX. Candice is co-author of the 2016 book, The New Instruction Librarian, and co-founder of The Innovative Library Classroom conference.

Eric Ackerman

Eric Ackermann is Associate Professor, Head of Reference Services and Library Assessment at Radford University in Radford, VA. Eric received his BA and MA in History from the University of Alabama in Birmingham, and his MSIS from the University of Tennessee-Knoxville. As the assessment librarian he coordinates the library level assessment projects for the university assessment office and for internal use. Since 2005 Eric has administered the LibQUAL+ service quality survey five times and participated in piloting the LibQUAL+ Lite and Triads protocols. He is currently collaborating with his librarian colleagues to create a library-wide culture of assessment, while editing an Assessment in Action casebook for ACRL.

Course Structure

This is an online class that is taught asynchronously, meaning that participants do the work on their own time as their schedules allow. The class does not meet together at any particular times, although the instructor may set up optional sychronous chat sessions. Instruction includes readings and assignments in one-week segments. Class participation is in an online forum environment.

Payment Info

Please contact us to arrange a special session of this class for a group of seven or more, with a negotiable discount, or to be notified when it is next scheduled.