Library Juice Academy

Online Professional Development for Librarians

Introduction to Web Traffic Assessment Using Google Analytics

Instructor: Lisa Gayhart

Dates: Not currently scheduled

Credits: 1.5 CEUs or 15 PDHs

Price: $175

This four week course will introduce you to the basics of web traffic assessment with Google Analytics, the popular web traffic collection and analysis tool. By harnessing information gained from Google Analytics, you will be prepared to make evidence-based design and content management decisions for your library’s website(s). Using a demo account, you will interact with a live Google Analytics account, learning how to understand and analyze the data presented and how to create basic reports.

By the end of this course, you will be familiar with:

  • Web traffic analysis best practices
  • How to build a measurement framework
  • Google Analytics’ account structure, vocabulary, and administrative dashboards
  • How to use Google Analytics to collect and analyze basic website traffic to better understand usage patterns, such as popular content and referrers

1. This course does not cover Google Tag Manager or Google Optimize.
2. Access to your library’s existing Google Analytics account(s) is not required and demo accounts are available for all students. That being said, real data gathered from your library’s online environment may help contextualize the weekly readings and lessons. Requesting “Read & Analyze” access to your library’s Google Analytics account is encouraged.

This course can be taken as one of six courses needed to earn our Certificate in User Experience (UX), but can be taken as a stand-alone course as well.

Lisa Gayhart

Lisa Gayhart is currently the User Experience Librarian at University of Toronto Libraries in Toronto, Ontario, Canada. She has presented and written on topics related to user experience, technology communications, assessment, and service design. Lisa also runs the UX Lab in Robarts Library, the University’s first dedicated user experience lab. She holds an MLIS from Western University and a BA from Wilfrid Laurier University.

Course Structure

This is an online class that is taught asynchronously, meaning that participants do the work on their own time as their schedules allow. The class does not meet together at any particular times, although the instructor may set up optional sychronous chat sessions. Instruction includes readings and assignments in one-week segments. Class participation is in an online forum environment.

Payment Info

Please contact us to arrange a special session of this class for a group of seven or more, with a negotiable discount, or to be notified when it is next scheduled.