Library Juice Academy

Online Professional Development for Librarians

Cultural Competence for Librarians

Instructor: Shaundra Walker

Dates: September 7th through October 4th, 2020

Credits: 1.5 CEUs or 15 PDHs

Price: $175


The United States Census Bureau projects that by 2044, more than half of the American population will be a member of a minority group. Much like the United States population, higher education demographics are also projected to change dramatically, with the percentages of enrolled African American and Hispanic students expected to increase at a greater rate than that of Whites and Asian Americans by 2022.

For the library profession, which has historically struggled with developing a workforce that is reflective of the communities being served, these changing times will require cultural competence, defined by the Association of College and Research libraries as “a congruent set of behaviors, attitudes, and policies that enable a person or group to work effectively in cross-cultural situations” (ACRL, 2012). While cultural competence has become a part of some library and information science programs, for librarians currently working in the field, cultural competence may be an enigma.

This course will introduce librarians to the concept of cultural competence in the library and information science profession. Specifically it will assist attendees to:

  • Define cultural competence as it applies within the library in order to explain the its benefits for organizational performance and success;
  • Examine personal cultural values and beliefs in order to better appreciate the cultural values and beliefs of others
  • Investigate strategies for applying cultural competence
  • Identify opportunities for new or enhanced library programs, services and resources

This course can be taken as one of four courses needed to earn our Certificate in Diversity and Inclusion Skills, but can be taken as a stand-alone course as well.

Shaundra Walker

Shaundra Walker is the Associate Director for Instruction and Research Services at Georgia College. She holds a B.A. in History from Spelman College, a Masters in Library and Information Studies from Clark Atlanta University and Ph.D. in educational leadership with a concentration in higher education administration from Mercer University. Shaundra has over 15 years of experience working in libraries and higher education. Her work and research in libraries and education is deeply influenced by her experience attending and working in minority serving institutions. Her research interests include the recruitment and retention of diverse librarians and organizational development within the library. Interview with Shaundra Walker

Course Structure

This is an online class that is taught asynchronously, meaning that participants do the work on their own time as their schedules allow. The class does not meet together at any particular times, although the instructor may set up optional sychronous chat sessions. Instruction includes readings and assignments in one-week segments. Class participation is in an online forum environment.

Payment Info

You can register in this course through the first week of instruction (as long as enrollment is not full). The "Register" button above goes to our credit card payment gateway, which may be used with personal or institutional credit cards. (Be sure to use the appropriate billing address). If you want to pay with Paypal, or if your institution wants us to send a billing statement or wants to send us a purchase order, please contact us by email to make arrangements.