Do-It-Yourself Usability Testing

Instructor: Rebecca Blakiston
Dates: August 1-28, 2013
Credits: 1.5 CEUs
Price: $175

    

In this four-week course, you will learn how to gather feedback from your users cheaply and effectively in order to improve your website. You will walk through the process of developing personas, primary tasks, and sample scenarios. You will learn the best methods for testing these scenarios with users in an authentic way in different library environments. You will learn how to analyze the results to make decisions about your website’s information architecture, labeling, and content. You will strategize about how to implement affordable methods of usability testing in a systematic and sustainable way. Finally, you will learn how to implement other user research methods on a budget, including card sorting, ethnographic field studies, and surveys.

This course can be taken as one of six courses needed to earn our Certificate in User Experience (UX), but can be taken as a stand-alone course as well.

Rebecca Blakiston is an Instructional Services Librarian and the Website Product Manager at the University of Arizona Libraries in Tucson, Arizona. She specializes in instructional design, focusing on scenario-based activities and active learning. She also provides oversight, management, and strategic planning for the library website, specializing in guerilla usability testing, writing for the web, and content strategy. She has published and presented nationally on topics including instructional design, e-learning, user experience, and continuous learning. Interview with Rebecca

When paying by personal credit card, enter the address that the credit card statements are sent to rather than your work address.